1. Acceptance of these terms
By accessing or using the Candidate Atlas website, you agree to these Website Terms & Disclaimer and the Privacy Policy. If you do not agree, please do not use the website.
2. General information only
The website provides general information about resume review, career communication, interview preparation, and Candidate Atlas services. Website content is not legal, financial, tax, mental-health, human-resources, recruiting, or other licensed professional advice, and it is not a substitute for advice tailored to your circumstances.
3. No client relationship from website use
Visiting the website, sending an email, or submitting an intake form does not by itself create a client relationship or obligate Candidate Atlas to provide services. A client relationship begins only after Candidate Atlas accepts the engagement, both parties agree to the applicable service terms, and any required initial payment is received.
If a signed Client Service Agreement conflicts with these website terms regarding paid services, the signed agreement controls.
4. No employment guarantee
Candidate Atlas provides guidance, feedback, writing, and coaching support, but does not control employer decisions or labor-market conditions. Candidate Atlas does not guarantee interviews, job offers, promotions, compensation increases, admissions, or any other employment or career outcome. You remain responsible for reviewing materials, confirming their accuracy, making career decisions, and submitting applications.
5. Paid services, timing, and discounts
Most Candidate Atlas deliverables are completed within five business days after all required client materials and information have been received. Business days exclude weekends and applicable holidays. Job-Specific Resume Tailoring is normally completed within two business days after the client's source document and target opportunity information have been received.
Priority Turnaround may be added to eligible deliverable-based services for an additional $15 and provides completion within two business days after all required materials and information have been received. Priority Turnaround is subject to availability. It does not apply to scheduled Interview Coaching or Career Strategy sessions, or to Job-Specific Resume Tailoring, which already has a standard two-business-day turnaround.
Master Resume Development includes one revision round. Factual corrections and reasonable formatting adjustments are addressed as necessary and are not treated as discretionary additional revision rounds. Job-Specific Resume Tailoring requires a sufficiently comprehensive and accurate master resume or equivalent source document.
Full Candidate Atlas is a 30-day engagement beginning on the start date confirmed in writing after payment, the applicable service agreement, and all required onboarding materials have been received. It includes Master Resume Development, two Job-Specific Resume Tailorings, the Interview Coaching Program, a LinkedIn Refresh or Cover Letter Builder, and career strategy and support throughout the engagement. Standard substantive deliverables are completed within five business days, included tailorings and ongoing questions are generally addressed within two business days, and all support and revisions remain subject to reasonable professional scope. Full Candidate Atlas does not include unlimited meetings, labor, deliverables, unrestricted access, immediate responses, or 24-hour availability.
Build Your Own requires three or more eligible complementary individual services and provides 10% off the combined service price. Submitting service selections is an inquiry and does not create a client relationship or payment obligation. Candidate Atlas reviews the requested combination and confirms the services and final price before payment and onboarding. Resume Review and Master Resume Development address different client needs and are not normally purchased together; clients who select both will be guided toward the appropriate service before payment.
The Returning to Work Scholarship provides 20% off a selected eligible Candidate Atlas service or Full Candidate Atlas engagement, with two scholarship spots available each month. Scholarship, Build Your Own, and other promotional discounts do not stack. The best applicable discount is used.
6. Accuracy and availability
Candidate Atlas aims to keep website information useful and current, but does not promise that all content will always be complete, error-free, or available. Services, pricing, availability, timelines, and website content may change. A specific engagement is governed by the details confirmed with that client.
7. Intellectual property
The Candidate Atlas name, branding, website text, graphics, reports, frameworks, templates, methods, and other original materials are owned by Candidate Atlas or used with permission and are protected by applicable intellectual-property laws.
You may view and print website pages for your own personal, noncommercial use. You may not copy, republish, sell, distribute, scrape, modify, create derivative commercial products from, or present Candidate Atlas content as your own without written permission.
8. Acceptable use
You agree not to interfere with the website, attempt unauthorized access, introduce malicious code, misuse forms or contact methods, impersonate another person, or use the website in violation of law or another person's rights.
9. Third-party services and links
The website may link to third-party services such as Google Forms, email, scheduling, video meeting, signing, or payment providers. Candidate Atlas does not control and is not responsible for third-party content, availability, security, or privacy practices. Your use of those services is also subject to their terms.
10. Disclaimer and limitation
The website and its content are provided on an “as available” basis. To the fullest extent permitted by law, Candidate Atlas disclaims implied warranties relating to the website and is not responsible for indirect, incidental, special, or consequential loss arising from website use or reliance on general website content.
Nothing in these terms excludes any right or responsibility that cannot legally be excluded.
11. Changes and governing law
Candidate Atlas may update these terms by posting a revised version with a new effective date. These website terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
